Inside This Issue
NEWS & MARKETS
U.S. Surplus Lines Industry Grew Premium 17.5% in 2020
Middle Market Firms Miss Out on Agents as Risk Management Resource: Survey
Private Flood Insurance Market Small But May Grow With New NFIP Rating: AM Best
In Changing Housing Market, Home Insurers Struggle with Customer Loyalty: Study
Insurance M&A Activity Slowed in P/C Sector in First Half of 2021
SPECIAL REPORT
Closer Look: Workplace Violence and Workers' Compensation Claims
Closer Look: Top 25 Workers' Compensation Writers
Spotlight: Hospitality on the Road to Recovery
Overall Best Agency to Work For: Powers Insurance & Risk Management
GOLD Best Agency to Work For - East: The Rowley Agency
GOLD Best Agency to Work For - Midwest: Kapnick Insurance Group
GOLD Best Agency to Work For - South Central: Higginbotham
GOLD Best Agency to Work For - Southeast: Baldwin Risk Partners
GOLD Best Agency to Work For - West: The Leavitt Group
IDEA EXCHANGE
Focus on Culture: Engaging Employees in the Remote Environment
Is It Covered?: Oh the Tangled Web We Weave
If at First You Don't Succeed: The Key to Answering Prospect Objections
The Insurance Industry's Equality Problem
The Wedge: 3 Keys for Recruiting Quality Insurance Producers
Closing Quote: Revenue Hiding in Your Book of Business
DEPARTMENTS
Opening Note
Declarations
Figures
People
Business Moves