Agents Seek More Real Time Options from Carriers

Survey Reveals Endorsement Processing as Top Wish

AIG on 'Clear Path to Repaying Taxpayers,' Says CEO Benmosche

But Treasury Chief Says a Full Recovery for Taxpayers Remains Uncertain

Overall Purchase Beats Price in Auto Insurance Satisfaction

J.D. Power Study Says Shopping Experience Now Outranks Price

Legal Woes When Employees Leave

What Agencies Should Do When Key Employees Resign

Commercial Market to Remain Stable, Challenging for Risk Managers

Marsh Sees Insurer Security, Transparency, Accountability as New Issues

2010 Program Directory, Vol. I

Injured Passenger Can Sue Airline for Negligence in State Court

Disabled Man Says Staff Failed to Prevent His Fall Down the Stairs

Former Vice President at Rhode Island Insurer Acquitted

Judge Says No Crime in Hidden Discounts at Beacon Mutual

Trade Groups Sue New York over Pay-Disclosure Rules

Agents Vow to Fight Regulations

Massachusetts AG Wants New Regulations for Insurers, Agents

Industry Wary of Paperwork Pileups

New York Insurance Regulator Hands Out Large Fines

Overcharged Auto Premiums Lead to $360K Penalty for One Carrier

Minding Your Business

Sales Strategies in Difficult Times

Small Town Hiring Blues

Overcome the Hurdles of Recruiting to Smaller 'Big Cities'

Top 10 Tips to Help Agents Improve Their Careers

Relationships, Time Management, Reputation and Professional Development Pay Off

Agents' Top-Rated Carriers Make Fast Adjuster Contracts

Survey Shows Time It Takes Adjuster to Contact Insured Matters Most

Insurance Programs Must Work for All Involved

The Good and Bad of Writing Programs

Promoting Employee Wellness

Yields Substantial Business Returns

The Ethics of Stealing Business

From Competitors

Closing Quote: Guy Hoffman

How to Avoid Traps of Selling on Price

Opening Note

Declarations

It Figures

MyNewMarkets

People

Business Moves