Why Top Performing Agencies Focus on Compensation Expenses

Performance Benchmark Measures Most Important for Success

Fastest Growing Independent Agencies

Largest Growth in Premium Volume From IJ's Top 100

Lawyer Malpractice Claims Rising

Economy, Fees Increase Claims

Program Market Stable But Less Profitable

Guy Carpenter Survey Sees Challenges Ahead

2010 Program Directory, Vol. II

State Property Insurance Plans Face Increased Exposure

Residual Market Policy Count Down But Exposure Isn't

Audit: South Carolina Workers' Comp Board Delayed Deposits

Tried to Protect Funds from Legislators Using Them for Other Purposes

Mississippi Court Rejects Bad Faith Katrina Damages

Finds No Evidence USAA Acted in Bad Faith

Could Sinkholes Sink Florida Insurers?

Claims Spread Beyond Sinkhole Alley

Personal Internet Use Becoming Part of Employee Record

Firm Helps Employers Track Facebook, Twitter, Personal Pages

Change the Holiday Slump to the New Year Jump

5 Ways Agents Can End the Year Poised for Growth

North Carolina Escapes Storms; Will It Escape Florida's Woes?

Demotech's Petrelli Has Fingers Crossed for State's Coastal Market

Minding Your Business

Buy/Sell Agreement Basics

International Insider:

Kathleen Ellis Talks About the Weather

E&O Insights: Curtis Pearsall

Exercises for the New Year to Improve Agency Fitness

Building a Category Killer

Why Industry-Specific Programs Provide Better Coverage, Profits

Closing Quote: Robert Rusbuldt

Why the Feds Erred in Medical Loss Ratio Decision

Inside This Issue

Opening Note

Declarations

It Figures

People

Business Moves

MyNewMarkets

Closing Quote