I'd like to weigh in on two important points. In September 2007, we migrated from AfW in-house to 360 on-line. First Point: While it was a real change for us to have faith in our connection and speed over using our own servers, this fit in with our disaster recovery and alternative work arrangement ...

This is really a judgement call for each agency. In our agency, the majority of our direct-bill business is with carriers who do a very good job in this area. We are heavy utilizers of direct bill commission download -- we use it for EVERY carrier that offers it. We do not reconcile and take what th...

I am a new CIC, having passed my final exam. My background is operations and finance, not insurance. I received great advice from other CICs in our firm, as well as the education consultant at my first CIC, which was to understand the learning objectives listed at the beginning of each session and p...

I too love animals and currently have 6 (4 former street kitties and 2 stray dogs) thanks to those who do not fulfill their responsibity to spay/neuter or otherwise care for their pets. It bothers me greatly that people do not weigh their ability to be a responsible pet owner (spay, neuter, vaccinat...