How to ask for Testimonials....
Posted: Mon Aug 24, 2009 12:09 pm
Hello Everyone,
This is my first post on the forums in here. However, i've done extensive reading over past posts and know that there are some experts that roam these frequently.
My agency is currently in the process of developing new marketing tactics...ha nothing new just implementing things we should have done all along...Asking for Testimonials. We plan to ask our most loyal clients via email. I would like some input/advice/constructive criticism on my email.... I appreciate your time, comments, and advice.
Thanks,
Zach
"DEAR ________,
We were wondering if you might be able to help us. We’re currently in the process of implementing a new marketing plan and website and would like to include feedback about your experiences with us.
Would you be willing to write a short testimonial for us?
We know you are busy, and not everyone is comfortable writing testimonials. We understand if you are not ready to do one for us. All we need is Two to three sentences and of course your permission to publish the testimonial along with your name and business name. I’ve included a few questions that should make the process easier.
1) How did my service compare with other services you've had?"
2) What benefits did you get from working with us? (Please be as specific as you can.)
3) What were your expectations, and how well did we meet them?
4) IMPORTANT: Please summarize your feelings about my services and give any additional comments, suggestions, or praise.
Thank you for your time we really appreciate your business and look forward to increasing our customer satisfaction."
This is my first post on the forums in here. However, i've done extensive reading over past posts and know that there are some experts that roam these frequently.
My agency is currently in the process of developing new marketing tactics...ha nothing new just implementing things we should have done all along...Asking for Testimonials. We plan to ask our most loyal clients via email. I would like some input/advice/constructive criticism on my email.... I appreciate your time, comments, and advice.
Thanks,
Zach
"DEAR ________,
We were wondering if you might be able to help us. We’re currently in the process of implementing a new marketing plan and website and would like to include feedback about your experiences with us.
Would you be willing to write a short testimonial for us?
We know you are busy, and not everyone is comfortable writing testimonials. We understand if you are not ready to do one for us. All we need is Two to three sentences and of course your permission to publish the testimonial along with your name and business name. I’ve included a few questions that should make the process easier.
1) How did my service compare with other services you've had?"
2) What benefits did you get from working with us? (Please be as specific as you can.)
3) What were your expectations, and how well did we meet them?
4) IMPORTANT: Please summarize your feelings about my services and give any additional comments, suggestions, or praise.
Thank you for your time we really appreciate your business and look forward to increasing our customer satisfaction."