Hello, I hope some of you may have some insight to a problem we're having. Our agency recently adopted Applied EPIC and are having conflicts between the software and our anti-virus programs (AVG). Applied will not vouch for any particular anti-virus software, they simply state "exclude the c:\ASI directory and it will work". It doesn't. Epic will only function when we disable important functionality, like email scanning and heuristic scanning. So. Here's my question.
Who is using EPIC successfully with a locally installed anti-virus? Which anti-virus are you using, and did you need to configure any special settings to get it to work? Thanks in advance for any help!!
Applied EPIC vs. antivirus
Moderators: Josh, independent guy
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willahlborn
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Re: Applied EPIC vs. antivirus
Lots of agents use Sophos or Norton successfully. I can't imagine that you are unable to add safe areas to AVG. It definitely sounds like an AVG problem. Try asking the question on the Applied User Group newsgroups.
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willahlborn
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Re: Applied EPIC vs. antivirus
This site is using Kaseya for remote IT Management... and it comes bundled with a custom version of AVG. Limited configuration options. I can switch to Kaspersky but those are the only two options, pretty much.
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OldIndyAgent
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Re: Applied EPIC vs. antivirus
Dump AVG and FAST, it is probably their issue. We have seen them have all kinds of issues with other software.
HUGE liability issue for you---
AVG was just cited to be SECRETLY recording and sending your data off. RUN, RUN FAST!!!
I would recommend Mbam from Malwarebytes, Kapersky, etc. Stay away from Symantic/Norton, more issues with software conflicts.
HUGE liability issue for you---
AVG was just cited to be SECRETLY recording and sending your data off. RUN, RUN FAST!!!
I would recommend Mbam from Malwarebytes, Kapersky, etc. Stay away from Symantic/Norton, more issues with software conflicts.
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willahlborn
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Re: Applied EPIC vs. antivirus
Good news everyone!
Switched to Kaspersky on one machine and excluded the c:\asi directory. EPIC works fine. For future reference, if anyone has issues getting EPIC file transfer to work, I'd recommend switching your Antivirus to Kaspersky. Others may work also, but I didn't get a chance to try them.
Switched to Kaspersky on one machine and excluded the c:\asi directory. EPIC works fine. For future reference, if anyone has issues getting EPIC file transfer to work, I'd recommend switching your Antivirus to Kaspersky. Others may work also, but I didn't get a chance to try them.
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yoyowordup
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Re: Applied EPIC vs. antivirus
For all things Applied Systems, go to www.appliedusers.ca
This is a forum used by the people that run the technology at Applied agencies across the US and Canada. Great bunch of people.
This is a forum used by the people that run the technology at Applied agencies across the US and Canada. Great bunch of people.