Willis Towers Watson

Associate Director, Health & Benefits, Client Service Team

Posted on Apr 1 Saint Louis, MO 152 views

The Role




  • Play a lead role in the design/management of group medical, dental, disability and time off plans for large, complex clients, including:

    • Benefit plan analysis, design, cost savings and funding strategies

    • Vendor procurement, negotiation, and optimization


  • Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies

  • Serve as lead project manager and day to day contact for clients; materially contribute to project plan creation and lead the team on delivery; ensure progress against established objectives, budgets, timelines, deliverables and quality standards

  • Support the generation of new business by participating in prospecting opportunities with new clients as part of a broader team

  • Build relationships internally and collaborate effectively on cross-functional teams

  • Review analytical work, mentor and develop junior team members

  • Contribute to the development of new intellectual capital



The Requirements

  • 8+ years of experience and success in the design/management of large group health and welfare plans gained in a consulting or brokerage environment; alternatively, similar experience in a consultative role gained at a carrier or vendor
  • Strong financial skills; prior experience in health and welfare product pricing, underwriting or valuation work preferred
  • Proven experience creating project plans and successfully leading teams in execution of the project against plan guidelines
  • Demonstrated success in managing client issues and relationships
  • Desire and ability to expand relationships with current clients
  • Polished and well developed oral and written communication skills
  • Self-starter attitude and ability to work individually and as part of a team
  • Flexibility and proven ability to identify and resolve issues
  • Strong analytical, creative and integrative skills
  • Experience in training/mentoring junior staff
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • Bachelor’s degree required, preferably with significant quantitative coursework
  • State Life and Health license required within 90 days of joining
  • CEBS designation, or health and welfare actuarial or underwriting training desired


Equal Opportunity Employer/Vet/Disability

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