Senior Director, Software Engineering, Artificial Intelligence

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$147,600.00 - $243,500.00

Target Openings

1

What Is the Opportunity?

As a member of Enterprise Data & Analytics (ED&A), you’ll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for industry-leading technology, data and analytics.

As a Senior Director of Software Engineering, Artificial Intelligence, within the ED&A organization, you will collaborate with leaders, technologists and data and analytic experts across Travelers to drive holistic strategic efforts. In this highly visible role you will be part of a dynamic and impactful leadership team where we will look to you to:

Lead a team of software engineers revolutionizing the insurance industry through the power of artificial intelligence, acting as a player-coach,while partnering closely with a diverse set of stakeholders to lead the creation of modern software applications, drawing upon your expertise in the design, build and deployment of AI-based solutions.

Bring your passion and energy for the field to the role --- helping to drive initiatives in the space.
Champion uses of Artificial intelligence across the enterprise through education, coaching and advocacy.

Manage resources effectively while balancing business objectives and the production of high-quality deliverables which adhere to standards and policies.

What Will You Do?

• Lead a team of Software Engineers while role modeling Travelers' leadership behaviors.
• Complete expert engineering tasks for impactful and high-visibility initiatives.
• Build and develop discipline-specific capabilities across multiple teams, equipping individuals with the skills, tools, and standard approaches to improve the overall quality of engineering practices and skill sets.
• Assess skill gaps and develop mitigation efforts including training needs.
• Align work with business and engineering priorities to realize meaningful impact.
• Build collaborative relationships with key leaders and peers across the organization (i.e. Team Leaders, CoEs) to ensure the best use of overall resources.
• Develop robust talent pipeline. Provide unique opportunities and challenges to each team member to enrich development.
• Provide technical leadership, foster a team environment, and provide mentorship and feedback to technical resources.
• Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.
• May assist as an individual contributor to an Agile Product Team (e.g. developing solutions to achieve defined business outcomes) in addition to leading a team.
• Seek opportunities to expand technical knowledge and capabilities.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Seven years of programming/development experience plus two years prior technical leadership experience preferred.
• Passion for Artificial Intelligence and for driving the adoption of AI-based technologies to improve business processes and outcomes.
• Demonstrated track record implementing current technology trends and techniques in the Artificial Intelligence and Cloud Computing Spaces, including Kubernetes, Python, Docker, AWS, LLMs, etc.
• Experience working with stakeholders to identify opportunities to educate on risks and opportunities in the delivery of AI-based solutions.
• Critical-thinking engineering mindset and ability to triage problems which may be best solved by AI-solutions and those where more traditional solutions may be appropriate.
• Delivery - Advanced delivery skills including the ability to examine and assess the effectiveness of software design strategies and methodologies across an organization, the ability to devise, apply, and share ways to ensure the quality, production readiness, and continued health of complex computer systems, the ability to incorporate awareness and understanding of work happening outside of the team, and the ability to develop widely used technical metrics that enable engineers to better understand and deliver their work.
• Domain Expertise - Demonstrated track record of domain expertise including the ability to leverage expertise to improve company level capabilities within domain, consult on business priorities and optimize value by identifying business aligned solutions and thoughtfully and practically introduce concepts and technologies from the industry.
• Problem Solving - Strong problem solver who creates architecture that is particularly robust against single points of failure, both in terms of systems and people and looks ahead 6-12 months to identify areas of need and turns this into action.
• Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document effectively so that systems/architectures can be maintained or built upon, collaborate across disparate groups, helping to identify common goals and gain consensus, adapt language to meet the needs of various levels of technical and non-technical audiences and model and assist others in the practice of mindful communication, active listening, and messaging.
• Leadership - Advanced leadership skills including the ability to leverage internal networks across engineering and engage with other leaders to solve problems and develop strong credibility throughout the company as well as choose the most critical engineering challenges and work to improve the entire engineering organization by teaching others and sharing knowledge while creating opportunities for others to showcase and develop skills.

What is a Must Have?

• Bachelor's degree in Computer Science or a related field, or its equivalent in work experience.
• Five years of programming/development experience.
• One year of experience of technical leadership.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.