Associate Director - Claims Management

This role provides value-added claims leadership and management service for the management liability lines of coverage, acts as a resource to the placement broker for complex, technical coverage and placement issues, facilitates the creation of thought leadership materials, and participates in new business opportunities to help the FINEX Practice achieve its growth goals.

Responsibilities

• Assume responsibility for a robust book of claims and help populate the claims database


• Confer with client and broker to tailor the policy language and program design to meet the client’s needs


• Advise clients of their claim related obligations under the policy and establish client-specific claims management procedures


• Provide claims advocacy on behalf of the client by providing written responses to carrier coverage positions and by negotiating favorable claim resolutions in face to face meetings


• Support new business efforts by participating in sales presentations and RFPs


• Monitor the performance of carrier’s claim services for your clients


• Participate in strategic client meetings as required


• Maintain direct relationships with key clients, markets and their respective outside legal counsel


• Review and provide insightful commentary on new policy forms


• Prepare white papers and newsletters concerning recent developments in the law and insurance marketplace

Requirements

• Law degree required
• Prefer at least 5 years of insurance or litigation experience
• Broker’s license within 1 year of obtaining this position
• Working knowledge of management liability coverage lines of insurance
• Knowledge of claim handling and claim adjudication processes and procedures
• Strong communication skills both verbal and written at executive level
• Ability to analyze and provide concise conclusions
• Claims advocacy skills
• Time management skills
• Proficient computer skills relevant to Microsoft Office, Outlook, and web-based applications
• Data analytics and benchmarking
• Knowledge of laws, legal codes, procedures and processes involving insurance

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Equal Opportunity Employer

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits



Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation being offered for this role is 175,000.00 - 200,000.00 USD.

This role is also eligible for an annual short-term incentive bonus.



Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.