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This person is responsible for designing and negotiating Commercial Insurance strategies for lower middle market clients and prospects. They are simultaneously the voice of WTW and the main representation of their client in the insurance marketplace.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role:

• Develop and lead market strategy and proposal review meetings with WTW team members to correspond with client presentation dates.


• Deliver market intelligence for strategy meetings and utilize available resources throughout the marketing process.


• Address client needs by identifying coverage gaps and highlighting new coverage opportunities for comprehensive program placements.


• Create innovative placement approaches to meet and exceed client expectations.


• Negotiate premiums, coverage enhancements, commissions, and existing coverages with carriers.


• Provide a thorough review and analysis of renewal information; including but not limited to, coverage, limits, loss history, and exposures.


• Provide thorough communication with all WTW team members, carriers, and/or wholesalers throughout the duration of each placement.


• Bind coverage and create and submit carrier binders/documents.


• Build and maintain strong carrier and wholesaler relationships.


• Keep informed of changing insurance and risk market conditions. Communicate changes and/or updates to WTW service team members as they relate to pertinent classes of business.


• Understand and comply with WTW Excellence Model Management (WEM) requirements.


• Collaborate and communicate with other client services teams and Shared Service Centers to smoothly and efficiently complete joint work/process steps/etc.


• Maintain performance to applicable Client Service and Placement standards and/or metrics.

The Requirements

• Valid Property & Casualty license as required by state law, or ability to acquire appropriate licensing within 90 days of hire. Obtain Surplus Lines license within 180 days of hire.
• 3+ years’ Commercial P&C insurance knowledge/experience is required and previous success in client facing work strongly preferred.
• Demonstrated excellence in negotiation skills and influence skills are critical.
• Superior interpersonal skills for working with colleagues and clients in a collaborative team environment, both in-person and virtually.
• Demonstrated ability in conflict resolution and negotiation skills are a plus.
• Strong verbal and written communication skills to include phone conversation, email communication, and written presentations skills.
• Technology acumen to adapt to multitude of technology-based systems (Epic, carrier online rating systems, Broking Platform, etc.)
• Strong attention to detail and process orientation.
• Time Management and Organizational Skills in the face of changing deadlines and workloads.
• Ability to work independently, yet actively and appropriately engage the services provided by “extended team members” across the Shared Service Centers and Teams.
• Problem solving abilities, including critical thinking, research, quantitative skills, creativity.
• Basic to Intermediate level Microsoft Office skills to include Outlook, Word, PowerPoint, Excel, and Teams.
• Insurance designations such as CPCU, CIC and ARM are advantageous.

EOE, Including Disability/Vets