Closing Quote

Accelerating Innovation Through Diversity & Inclusion

Progress requires change, though it is not always easy. The insurance industry, notoriously known to be slow to adopt change, is in the midst of a significant transformation. Some may even call it a rebranding. Insurers and brokers alike are …

Change Is Coming: It’s Time to Be a Creator, Not a Reactor

One of our responsibilities as insurance professionals is to lead change. Yes, however reluctant, everyone in the independent agent insurance business is 100% responsible for creating change. If we sit back waiting for others to make change happen, we’re not …

How Debt Is Used as a Strategic Tool for Growth

If you would like to expand or transform your insurance business, you will likely need to invest additional capital — debt and/or equity. This could mean borrowing, which means taking on debt. However, most insurance professionals are conservative by nature, …

Underwriting and Rating Tools Under Attack in State Legislatures

California, a bellwether state in many ways, rang in 2019 with a regulation banning the use of gender in auto insurance underwriting and rating. Prior to this regulation, insurers used gender in California for more than 30 years because it …

Why Insurance Marketing Reps Are Still Worth the Money

Here we go again — another cycle for having marketing representatives, or not. Let’s talk about the way it was and the way it is now. Actually, what was and what is now is basically the same as far as …

The Myth of Agency Multiples

Whenever agency principals get together, the topic of agency valuations is sure to come up. Someone will start talking about an agency that sold at an unbelievably high multiple. Pretty soon, everyone’s nodding their head and saying there’s a killing …

Reaching the Moonshot Goal in Flood Insurance Coverage

The private flood insurance industry made significant strides to insure more households against the peril of flood in 2018. Factor in recent major flood events and an ever-changing regulatory landscape, and the role of private flood insurance has never been …

SignOn Once: The Solution to Password Security

A lot has been written about multi-factor authentication, especially in light of new cybersecurity requirements from the New York Department of Financial Services, NAIC and the federal government. A multi-factor login requires a second or third verifying credential in addition …

Strong Core Beliefs in a Rapidly Changing Industry More Important than Ever

There’s nothing like a life-changing event to crystallize what’s truly important. It happened to me in September 2017 when I was diagnosed with West Nile virus. Just a few months before, I was to become CEO of the company where …

Why Parents Should Buy Bigger, Safer Vehicles for Teen Drivers

The Insurance Institute for Highway Safety (IIHS) engages in a wide variety of work to reduce deaths, injuries and property damage from crashes, but most consumers know the IIHS for its safety ratings of new vehicles. The ratings, along with …

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