The California Department of Insurance is considering proposing new regulations governing standards and training for estimating replacement value on homeowners’ insurance. Among the ideas that was floated at a recent CDI workshop was to require continuing education for agents and brokers on replacement cost minimum standards, according to Steve Young, senior vice president and general counsel for Insurance Brokers and Agents of the West.
The idea for new regulations or legislation governing replacement value on homeowners insurance stems from the concern that homeowners are underinsured, explained Darrel Ng, CDI spokesman. He said the problem arises frequently after wildfires in California, when hundreds or thousands of homes in the same geographic area are destroyed, causing construction costs to increase.
“The genesis of the issue was seen in the 2007 San Diego Fires and fires in Santa Barbara that demand surge is an issue that’s not addressed by the current model used by insurance companies,” Ng said. “We hold insurance recovery forums after every major wildfire, and that’s the No. 1 complaint we get most consistently, and one as a Department we’re not empowered to fix because state law currently says the homeowner is in charge of determining how much insurance to get.”
Ng said the Department held the workshop to gather information on how to fix the problem.
IBA West’s Young said in his testimony that his association’s membership shares the “desire to ensure that California homeowners better understand how the replacement cost of their insured property and contents is calculated, and to make fully informed decisions regarding replacement cost when they select policy coverage limits.” Yet he noted it is “essential to understand the complex and varied reasons for the existence of the ‘problem’ of underinsurance,” such as economic incentives; the impossibility of obtaining an objective calculation because of too many variations in construction, contents, etc.; and lack of information. It is important to keep those factors in mind as the DOI contemplates imposing new duties upon insurers, producers or consumers, he said.
IBA West is concerned with any proposal that would, as a matter of law, make agents and brokers personally liable for replacement cost estimates produced by third-party vendors that insurers require broker-agents to use, Young said.
Ng said it’s not appropriate to comment on potential solutions because the DOI is still evaluating feedback from the workshop.
Topics California Agencies Legislation Homeowners
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