Midwest AGs Go After Storm-Chasing Roofing Companies

May 20, 2013

The attorneys general of Illinois, Kansas and Ohio are targeting storm-chasing roofing companies in their states with legal actions.

Illinois Attorney General Lisa Madigan filed a lawsuit against a Chicago-area home repair firm for allegedly failing to complete contracted projects and for failing to pay its supplier, resulting in thousands of dollars of liens put on customers’ homes.

The lawsuit against Perfect Restorations, based in Antioch, and company owners James Novack, James Hauser and Bruce Faber alleges the company required homeowners to make upfront installment payments ranging from $4,000 to $41,000, but when the contractors did incomplete or shoddy work, they refused to refund consumers.

Madigan also alleged that Perfect Restorations falsely operated as an insurance adjuster, negotiating damage claims with insurance companies on behalf of homeowners though the company was not licensed to do so.

Kansas Attorney General Derek Schmidt secured $50,000 in restitution from a Colorado roofing company accused of taking down payments from at least six Kansas consumers but not actually working on their roofs. In addition, All Trades Construction, also known as Duran Duran Roofing, and Louisa Duran were accused of forging one consumer’s signature on an insurance proceeds check.

Schmidt obtained a judgment ordering the company and Duran to repay a total of $50,954 to Kansas consumers and to pay an $80,000 civil penalty, the AG’s office said.

In Ohio, Attorney General Mike DeWine filed a lawsuit charging Restore It USA LLC and its owner James Twaddle with targeting consumers whose homes were damaged by storms but failing to deliver promised services.

The AG’s office said Restore It USA used a website called HailWatch to locate storm-ravaged counties and then solicited consumers at their homes.

According to the lawsuit, the business often failed to complete the promised work or failed to provide a refund, and it routinely failed to return consumers’ phone calls. It also entered into transactions knowing it did not have enough funds to complete contracted jobs.

The AG’s office said it is aware of 28 complaints against the business for losses totaling more than $65,000.

Topics Windstorm Kansas

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Insurance Journal Magazine May 20, 2013
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