Features

New ISO Homeowners Policy Form Update

The Insurance Services Office (ISO) has unveiled an update to its homeowners’ program. It’s the first update in 11 years, which is a good thing. It begs asking why it took so long, but that’s a question for another day. …

USDA: New Insurance Policy Aimed at Helping Small Farms

The U.S. Department of Agriculture (USDA) is rolling out a new insurance option specifically for small farms that sell their products locally. USDA’s Risk Management Agency (RMA) created this new policy based on research directed by the 2018 Farm Bill, …

Pay Compression Creates Challenges for Agencies Hiring Client Service Talent

Dear Mary: Our agency is a regional, independent, privately held broker in the Midwest that has been in business for decades. Every year we hire young, inexperienced people to come into the business as assistants and CSRs. We also have …

3 Ways to Help Prevent Slips, Trips and Falls

As a property owner, it’s important to take necessary measures to reduce the risk of a slip, trip or fall. The potential for accidents is not just inside the building, but also around the exterior portions of the property. From …

Sinking Millennium Tower Leaves Property Insurance Questions

The Champlain Towers collapse in South Florida brought several issues to light regarding building safety. In the days following the collapse, people began to ask questions about the safety of these buildings and what insurance companies and government entities would …

Adapting and Evolving to Meet Future Demands

Automation, artificial intelligence, IoT and other advancements are disrupting the insurance industry, creating a wealth of possibilities for digital transformation and evolution. Savvy insurers are embracing these new capabilities, adjusting strategies and processes to meet evolving customer expectations, and exploring …

The Future of Insurance

Amidst all the acquisitions and insurtech startups and disintermediation discussions, a bigger issue is being missed. The result is that all these firms are fighting over a dying industry. The reason the insurance industry is dying –commercial insurance in particular …

Agencies Made Progress With Technology During Pandemic but Data Issues Remain Obstacle to Digital Future

It’s difficult enough keeping up with the latest trends in agency technology let alone trying to do it during a global pandemic. But industry technology experts say independent agencies made progress, with many accelerating their technology use during the pandemic. …

U.S. Property Insurers Could be Facing $12.5B in Hidden Cyber Losses

The U.S. property insurance market is accumulating cyber exposures that could result in $12.5 billion in non-physical damage losses and cause capital adequacy ratios for some carriers to deteriorate. A study conducted by CyberCube, AM Best and Aon found that …

A History of Serving Customers and Employees

For New York City-based Foa & Son International Insurance Brokers, the company’s roots and history play an important role in its approach to customer service. “Our agency writes business in every state in the U.S., as well as writing outside …

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