Features

Beyond the Portal: P/C Carriers Vie to Create Better Agency Digital Experiences

Agent digital experiences are moving to the forefront of property/casualty insurance carrier technology strategies, according to a recent survey report published by Celent. Just having a web portal isn’t going to cut it anymore, with 94% of 35 North American …

Chubb CEO Greenberg Says Some Insurtechs Are More Hype Than Transformation

Many startups in the insurance world have long promised to transform every aspect of the industry they touch. Speaking recently before an audience of insurtech entrepreneurs, Chubb CEO Evan Greenberg was having none of that. “It’s just hype,” Greenberg said …

Global Construction Industry Faces Climate Change Challenges, Opportunities: Marsh

By L.S. Howard Climate change and the race to net zero greenhouse gas emissions (net zero) are arguably the greatest challenges that face the construction industry — but will drive new opportunities, according to a report published by Marsh and …

How Agents Can Help Clients with the State of the Insurance Market

One of Oak & Associates’ key clients in Oregon, Blake Schellenberg of RPIS wrote a newsletter to their clients outlining all of the rate increases they were seeing by line of business. RPIS’ management sent it to all of their …

Amazon Sued by Colorado Warehouse Workers Over COVID-19 Screening Pay

Amazon.com Inc. has been accused of violating Colorado state law by failing to pay warehouse workers for time spent undergoing COVID-19 screenings before clocking in at work. Jennifer Vincenzetti, who worked at two Amazon warehouses in Colorado Springs, filed a …

How Remote Work Changes Agency Culture

Remote work is now an accepted practice for both agencies and insurers whether by necessity due to the pandemic or a growing workforce preference for working at home. Even considering the advantages of remote work such as flexible work schedules, …

Insurance M&A Activity Slowed in P/C Sector in First Half of 2021

Merger and acquisition activity increased in the first half of 2021 in most insurance sectors but not in the property/casualty sector. According to Deloitte’s Midyear Insurance M&A Outlook, the number of M&A deals is up 18% year-to-date and aggregate deal …

Logic & Language and Forms & Facts Oh the Tangled Web We Weave….

To paraphrase Sir Walter Scott, “Oh what a tangled web we weave when we try to figure out coverage under multiple insurance policies.” This month, I’d like to feature a real-life coverage scenario involving both personal and commercial lines policies …

Middle Market Firms Miss Out on Agents as Risk Management Resource: Survey

Many middle market companies are failing to use a key risk management resource: their insurance agents and brokers. According to a survey sponsored by insurer Chubb, only 15% of middle market companies rely heavily on an insurance agent or broker …

A Guiding Compass

Whether in work or play, it’s good to have a guide. Kapnick Insurance Group in Adrian, Michigan, has that covered with its Kapnick Compass, principles that define “who we are, our common language, and how we treat each other,” said …

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