Features

TSLA’s Patterson Honored by Texas House for 40 Years of Service

In 2006, when Jean Patterson, executive director of the Texas Surplus Lines Association, was marking her 25 years with the organization, she said her relationships with the “wonderful members” of TSLA are what keeps her “coming to work each and …

Judge: Assertion of Virus’ Presence a Reason for Case Against Ohio Insurer to Proceed

A gym and fitness center in Pennsylvania won a minor victory on July 13 in a dispute with an Ohio-based commercial property insurer over business interruption coverage claims stemming from closures caused by the COVID-19 pandemic. Judge Terrance R. Nealon …

Wisconsin Now Has a New Insurance Cybersecurity Law

Wisconsin’s governor signed into law legislation creating new cybersecurity requirements for protecting data collected by the insurance industry. Gov. Tony Evers signed Act 73, which is based on model legislation developed by the NAIC incorporating input from all participating state …

Red Flags on Insurance for Green Building Products

While “greener” buildings are important to reducing global carbon emissions, the buildings offer much more than that. Green buildings bring people together in natural common areas, foster positive impacts of plant life and natural light, deliver healthier environments and help …

Washington Commissioner Wants Auto Claims, Rebate Data from Insurers

Washington Insurance Commissioner Mike Kreidler issued a data call of 124 auto insurance companies for recent rebates given to policyholders during the COVID-19 pandemic. Kreidler is requesting claims data for private passenger auto claims from 2016 to 2020 and how …

The Failure and Opportunities of Insurance Done Well

The three most important commercial insurance policies to write and to write with exacting quality are applicable liability policies such as general liability and employment practices liability insurance, cyber and perhaps most important, business income. A building can burn down, …

New Missouri Legislation Protects Insurers from Unreasonable Arbitration Awards, Findings

Missouri has enacted legislation that prohibits a claimant, tortfeasor, or any other party from using an arbitration award against any liability insurer that did not agree to the arbitration. The new legislation also places new parameters on “covenants not to …

The Insurance Industry Needs a Customer Experience Overhaul

If the COVID-19 pandemic taught me anything, it’s that humanity and empathy need to be the most important part of what we do in insurance. I believe that always putting the customer first will be the not-so-secret to success for …

The Safe Bet: Comparing the Admitted vs. Non-Admitted Insurance Markets

Why would anyone in their right mind choose an insurance market with no state guaranty fund protection? What makes the excess and surplus lines non-admitted insurance market a viable option? Well, I will tell you why I would choose the …

Louisiana ‘Good,’ Texas ‘Poor’ in IBHS Building Code Rankings

Texas has a long way to go but despite getting hit by four hurricanes and one tropical storm in 2020, Louisiana still ranks as one of the top 10 states for resilience based on its statewide building codes. The Rating …

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