Features

Fight Brewing over Insurer-Backed California Bill That Includes Autobody Shops

An insurance industry-backed California bill to create a new regulatory board for towing and storage companies under the California Department of Consumer Affairs has drawn opposition from the auto body industry. Assembly Bill 294 was introduced by Assemblyman Miguel Santiago, …

Back in Business: Insurance Pros Ready to Aid Small Business Recovery

It’s been a tough road for small businesses, with a vast majority reporting they lost revenue during the past year because of the coronavirus pandemic. Of the nearly 10,000 small businesses surveyed by the Federal Reserve in September and October …

Washington Insurance Commissioner-Backed Bill to Ban Use of Credit Scores Amended

A Washington bill to ban insurers from using consumers’ credit scores to determine auto and homeowner insurance premiums was gutted by an insurance industry amendment in the Senate Business, Financial Services & Trade Committee on Feb. 15. Senate Bill 5010, …

3 Ways Insurtech Can Help Agents Thrive in 2021 and Beyond

What if the COVID-19 pandemic had struck in 1980 instead of 2020? Without widespread internet connectivity, cloud software and video conferencing, the insurance industry may have been up a creek without a paddle (and dressed in a neon tracksuit). Instead, …

Washington Port Commissioner Faces Suit over Helicopter Crash

Three people have filed a personal injury lawsuit against a Port of Skagit commissioner over alleged injuries sustained in a helicopter crash near Cypress Island. Helicopter passengers Christopher Neibauer and Ashley Walker, and Hannah Neibauer, who is married to Christopher …

Collision Course Body Shops Under Insurance Pressure

Waseem Tarabishi insists that employees at his San Diego-area collision repair shop take the online classes they need to maintain their technical certifications while on the clock so he can make sure they are paying attention. After buying CollisionTech in …

Federal Flood Insurance Premiums Far From Keeping Up With Expected Losses

If the nearly 4.3 million residential homes (1-4 units) across the country with substantial flood risk were to be insured through the National Flood Insurance Program (NFIP), the NFIP rates would need to increase 4.5 times to cover the risk …

How Home Improvement Projects Impact Homeowners Policies

Over the past year, the COVID-19 pandemic had us spending more time inside our homes than normal. Staring at the same four walls served as an impetus for many homeowners to take it upon themselves to make upgrades. Additionally, discretionary …

Logic & Language and Forms & Facts: Preventing Coverage Gaps

This column began in 2019 when I wrote a year-long series of articles based on my book “When Words Collide: Resolving Insurance Coverage and Claims Disputes.” In the April 2019 issue, I wrote about seven factors that enable insurance professionals …

Many States Lack Flood Risk Disclosure Laws for Homebuyers

Homebuyers in nearly half of the states including hurricane-prone Florida can be left in the dark about the flood risks to their new house. The Natural Resources Defense Council (NRDC) has released an updated scorecard that shows which states have …

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