Features

Logic & Language and Forms & Facts: ‘Thy Toilet Runneth Over’

Anyone who has read my “When Words Collide” book or my blog or attended any of my seminars and webinars knows that I am the country’s foremost advocate of the “RTFP! Doctrine.” Answering coverage questions begins with reading the policy. …

Professional Liability Underwriters Feeling Pressure From COVID: AM Best

The COVID-19 pandemic is creating varying levels of disruption for writers in the U.S. professional liability insurance market, with many expecting a sizable increase in claims, according to a new AM Best report. With its Best’s Special Report, “Professional Liability …

3 Steps to Building an Agency Growth Machine

How much did your agency grow last year? How about over the last five years? If your answer is anything less than 10%, then this article is for you. In it, I want to share with you three keys to …

California OKs Workers’ Comp Advisory Rates, No Virus Adjustment for Now

California Insurance Commissioner Ricardo Lara has adopted and issued a revised average advisory pure premium rate, lowering the benchmark to $1.45 per $100 of payroll for workers’ compensation insurance, effective Jan. 1, 2021. This marks the tenth consecutive reduction to …

New Mexico Cracking Down on Drunken Drivers

New Mexico authorities will be cracking down on drunken drivers throughout the month of December. State police issued the warning this week, saying sobriety checkpoints will be set up around the state. Officers also will be asking for driver’s licenses, …

A Family Atmosphere at Stanton Insurance Group

While Stanton Insurance Group (SIG) is in the business of providing insurance for cars, homes and businesses, President David W. Stanton says the agency is also about much more than that. “As a local business, we have a responsibility to …

Three Generations of Doing the Right Thing

Words like “fair,” “ethical, and “accommodating,” may not top a list of words you’d think would energize workers, but there was no shortage of enthusiasm found in comments from employees who heaped praise on The Buckner Co. in Salt Lake …

Valued Employees Dedicated to Putting Clients First

There were many reasons that employees of Florida-based Darr Schackow Insurance nominated their employer as a Best Agency to Work For this year, including its work in the communities it serves and how hard it works for its customers. But …

Taking Care of Employees and Customers

One of the things the employees of Upshaw Insurance in Amarillo, Texas, say they like best about their agency is its caring spirit — not only in regard to the employees themselves but to the communities they serve. Founded in …

13 New U.S. Property/Casualty Insurer Impairments in 2019

The U.S. property/casualty industry saw 13 new insurance company impairments in 2019, two more than in 2018, involving entities operating in a mix of lines of business and a variety of states, according to a new AM Best special report. …

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