Features

Consumer Advocacy: What Do Clients Really Want?

I’m passionate about selling clients the coverage and protection they need, or at least helping them make good decisions about what they want to self-insure. I have significant concerns that consumers are now, and soon will be getting even less …

Arizona Court Rules Workers’ Comp OK for Cops’ High-Stress Situations

An Arizona court ruling stemming from a sheriff’s deputy’s encounter with a shotgun-wielding man says law enforcement officers can claim workers’ compensation benefits if diagnosed with PTSD or other mental conditions because of extraordinary high stressful incidents on the job. …

Logic & Language, Forms & Facts: The Case of the ‘Holey’ Insurance

For a number of years, I’ve done a workshop called “The Adventures of Ace Insura, Claims Detective.” Participants assist Ace in solving a variety of coverage and claims mysteries. Each case has one or more learning points that cumulatively lay …

California Public Utilities Commission Fines PG&E $2.1B over Wildfires

The California Public Utilities Commission issued an administrative law judge decision imposing $2.137 billion in penalties against Pacific Gas and Electric Company for the utility’s role in the catastrophic 2017 and 2018 wildfires. If PG&E agrees to the modified settlement, …

Progressive Continues Hiring Drive, Looking for 8,000 New Employees Across Country

Insurer Progressive said it intends to hire up to 8,000 new employees in 2020. With an increase in customers and total revenues topping $39 billion, the company said it needs more employees to support growth in auto, property, commercial lines …

Oregon Resort Sued For $30M After Deaths of Skier, Snowboarder

The families of a skier and snowboarder who died on the same day at a central Oregon ski area jointly filed a wrongful death lawsuit seeking $30 million. The lawsuit filed in late February in Deschutes County Circuit Court contends …

Why Banning Rating Factors Could Hurt Auto Even More

Auto insurance affordability is an important issue for consumers and the industry. Insurers take a wide variety of actions to make auto insurance as affordable as possible for consumers because they recognize that its cost can have a real impact …

What Small Business Wants

Small business doesn’t mean small-in-size when it comes to the commercial insurance market. Direct written premiums ranged between $99 billion and $103 billion in 2013, up from $91 billion in 2011, according to McKinsey & Co. “Small business insurance accounts …

Board Finalizes Rule Scaling Back Joint Employer Liability for Franchisees, Contractors

A U.S. labor board finalized a rule that will make it more difficult to hold companies liable for unlawful labor practices by franchisees and contractors, reversing a more worker-friendly Obama-era standard criticized by business groups. The rule by the National …

Coronavirus, Pandemics and Workers’ Compensation

A pandemic is defined as, “an outbreak of a disease that occurs over a wide geographic area and affects an exceptionally high proportion of the population.” Although the media lives by the motto, “If it bleeds, it leads,” declaring a …

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