July 21, 2011
What makes you better or different than your competition? Ask every agent that question and you’ll get the same answer. I’m not kidding. Don’t believe it? I’ve worked with hundreds of agencies & brokers in North America. The first question …
July 18, 2011
Name Your Agency After What It Does Instead of Who Owns It What is in a name? If you ask Shakespeare’s Juliet, she’ll tell you “That which we call a rose by any other name would smell as sweet.” But, …
April 1, 2011
The natural laws which rule our universe are explained through physics, mathematics, chemistry, and other disciplines. These include Einstein’s theory of relativity, Kepler’s laws on planetary motion, and Newton’s and laws on gravitation. There is another group of natural laws …
April 6, 2009
Overcome Fear, Uncertainty and Doubt in Agency Offices In a recession, it’s an easy decision to stop promoting your agency until the economy kicks back into gear. But is it the right one for your business? Marketing hibernation eliminates the …
March 9, 2009
Market Auto Discounts Differently It’s pretty safe to say that money isn’t everything. Your health, happiness and, of course, golf are all more important. A lot more important, right? Well, maybe not if you glance at the pile of auto …
December 21, 2008
Learn From Your Past Sales Mistakes There is always some type of reasoning behind why a hesitant commercial prospect won’t buy their policies from you. Maybe it’s one of those dating things, where the declining person says something like, “It’s …
November 16, 2008
These are the worst worldwide economic times in recent memory. Slow retail and home sales, the horrific stock market, and tight credit, are adversely affecting everyone. But fortunately for our livelihoods, people and businesses need insurance for as long as …
November 18, 2007
Whom does your marketing promote: the agency or the agent? Traditionally, property/casualty promotions focus on the office in general and not the individuals who actually sell the insurance. At first blush, this strategy seems solid. After all, producers are employees …
September 24, 2007
The small business insurance market has grown in importance to agencies and companies alike. Yet, despite the favorable attention given to this profitable arena, too many agencies still treat small business as they always have, as an indistinguishable part of …
July 23, 2007
There is more to good company relations than just putting an insurer’s plaque on your wall. Your agency must meet its agreed commitments, just as the carrier must meet its promises to you. The conduit for converting these mutual promises …