Idea Exchange

Rebranding and Embracing Change to Thrive in the Future of Work

The wave of innovation has taken the insurance industry by storm, forever changing organizations, processes and people alike. Risk management telematics are calculating accurate policies for underwriters, big data is helping employees analyze customer feedback to improve services, and drones …

Why Profit Center Accounting Is Important

Is personal lines costing the agency money? How profitable is that new program business? What would happen to the bottom line if employee benefits sales increased by 25 percent? When is it time to hire a new employee for commercial …

Prospecting: The No. 1 Source of New Production

If you’re a new producer and want to be successful, there is one thing you need to be very diligent about: Prospecting. If you walk around your office and ask for other’s opinions, you’ll get a variety of options on …

How Surety Bonds Are Covering California’s Cannabis Industry

As the cannabis industry fights for legitimacy across the United States, California is working to maintain its leadership in the niche. In February, the state issued the first-ever surety bond program specifically for the cannabis industry in the nation. Let’s …

Five Takeaways from California’s Watershed Privacy Law

California recently enacted a sweeping new privacy law, the California Consumer Privacy Act of 2018, which is likely to have broad implications for organizations providing services to, or collecting data from, California consumers. The CCPA shares similar themes with the …

Q&A

Q: I’m the new vice president of talent acquisition for a large regional agency in California. Prior to my arrival, the organization had the ability to recruit, but it was largely by accident than intention. As I get a handle …

The Declining Value of Insurance

Value is a relative term often specific to a given asset. For example, if the price of gold declines from $1,800 per ounce to $1,250 per ounce, as it has, then gold is less valuable. The price of insurance is …

‘A Pain Free Process’: Proactive Agency Recruiting

1 Make Decisions Driven by Data To know where you’re going, you have to know where you’ve been. Historically, how long has the agency taken to hire, from start to finish, service (account managers, analysts and CSRs), sales and marketing, …

Analytics as an Answer to Strategic HR Management

It is hard to imagine modern human resources management without analytics. A growing emphasis on productivity and employee engagement has inspired organizations to collect and analyze workforce data. As young professionals increasingly equip themselves with data science and other technology …

Sales Leaders and Training

Sales leaders have a tough job. They work with producers that are misplaced and burnt out. They work with underwriters in producers’ clothing. They work with the unmotivated and those with low self-esteem. Many times, sales leaders give up on …

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