Sam Walton built the world’s largest retail store in the world: Walmart. In his autobiography, Sam Walton: Made in America, he detailed some of the keys that helped him build Walmart into an enduring company that has held the number …
Anyone involved with disaster response knows to expect the unexpected, and that mantra has only intensified as 2018’s catastrophe (CAT) season heats up. Unexpected seems to be the theme. Oklahoma — which typically sees about 13 tornados in the month …
Auto insurance shoppers are placing greater importance on having more services provided to them today versus five years ago, underscoring the fact that shoppers are increasingly demanding more product options and more and different ways to connect with their insurer, …
I was conducting an errors and omissions (E&O) audit for an agency that needed improvements. The easiest part of the audit was drawing a bright line between the couple of producers who knew their coverages and the 10 who did …
1. Ooze Expertise. No one knows the insurance industry like you. Your resume is a timeline of when your experience collided with major industry events. Cite your knowledge of industry trends, the effects of merger and acquisition (M&A) activity, new …
Thousands of discussions, debates and arguments are taking place in agency offices across the country between principals and ambitious young producers about the role of digital marketing. There are also more than a few stories about millennial producers becoming frustrated …
In the quality assurance world, the days of clipboards, pencils and punch lists have gone the way of green eye shades and buggy whips. Today’s quality assurance is based on sophisticated, digitally generated business intelligence with ready application to counter, …
Social responsibility is becoming increasingly important to all agencies, especially for millennials. Whether the social issue is local, national, or global, the concern for some aspect of society is becoming more and more a part of doing agency business. Many …
Even as they look back on several years of steady growth and success, many owners of independent insurance agencies now find themselves at a crossroad where they are pressed to make critical strategic decisions about the future of their firms. …
A new legislative framework for autonomous vehicle testing and deployment in California created this year is expected to lead to a strong wave of development of this technology in the state. In February 2018, the Office of Administrative Law passed …
