A Storm of Claims Likely Following 2017 Hurricane Season November 20, 2017 By Holly S. Harvey and James P. Koelzer The aftermath of this year’s hurricanes includes massive reconstruction across the impacted areas, which in turn creates an increased possibility...
When Hiring Seek the Help of a Bad Cop November 20, 2017 By Randy Schwantz I checked my email first thing this morning and got a resignation letter from someone on my team; a relatively...
Disaster Planning for Agencies: Minding Your Business November 20, 2017 By Bill Schoeffler and Catherine Oak Northern California and specifically Sonoma and Napa Counties have experienced the worst wildfires in the history of California. Most of...
Grapes of Wrath: Insurance Fallout from the Wine Country Wildfires November 20, 2017 By Kyle Foltyn-Smith Now that this October’s wine country fires have been contained, the ravaged San Francisco Bay area countryside can begin the...
Recent Hurricanes Highlight the Need for Digital Transformation in Insurance November 20, 2017 By Bill Fox The claims for Hurricane Irma are starting to pour in and they’ll be big, $25 billion to $35 billion, forecaster...
The Competitive Advantage: Changes November 6, 2017 By Chris Burand With complete and all due respect to David Bowie’s song, “Changes,” it is time, if the reader wants to thrive...
The Modern Fraudster: How Courts Are Responding to Social Engineering Fraud November 6, 2017 By Colin Willmott and Jonathan Schwartz Circuit Courts to Clarify Coverage for Social Engineering Fraud The Second and Sixth Circuit Courts of Appeals are poised in...
Can Cyber Open the Door to Attracting Talent? November 6, 2017 By David Coons No longer a long-range concern on the distant horizon, the talent crunch within the insurance industry is here. Despite years...
The Wedge: A Simple Concept that Changed How We Sell October 16, 2017 By Randy Schwantz Like you, I’ve been to dozens of sales training classes. I’ve read several hundred sales books. Most of them provide...
Minding Your Business: 9 Ways to Change & Positively Influence Employees October 16, 2017 By Catherine Oak and William Schoeffler Jr. Hiring quality people for an insurance agency has always been tricky. With a good economy, it becomes even more difficult....