Idea Exchange

Tech Talk: 2017 Marks the Digital Tipping Point

2017 will mark the tipping point in agents’ efforts to adapt to the digital marketplace. Agents are no longer talking about why they should become “digitally- savvy” but how best to do it. Agents are also concentrating most on two …

Take a Strategic Approach to Agency Growth

An insurance agency executive’s control of commercial lines growth is classically limited to encouraging producers to write new accounts. That is good of course, but the organic growth experienced by most independent insurance agencies is more dependent on factors outside …

Why it Sucks to be a Sales Manager in Most Agencies

While it’s not always true, most sales managers get stuck with dealing with under-performers. Under-performers come in a lot of different packages. It could be the underwriter who was hired to be a producer. This could be a smart individual …

3 Common Strategies Found in the Fastest-Growing Independent Agencies

Over the past several years, despite some dire predictions, the independent agency channel overall has held its own against other distribution channels. In a recent internal research study, for example, Safeco Insurance found that the distribution of auto insurance by …

Why a Unique Perpetuation Model Still Stands Strong

In the insurance agency system, it’s no secret that right now many agencies are merging or being acquired, increasingly by private equity firms. For some, this is a blessing because they have not been able to keep up with technology, …

The Corporate Citizenship Mandate

In the midst of today’s growing war for talent and increasingly competitive labor market, corporate citizenship programs should no longer be viewed simply as a “feel good” activity. Rather, this “win-win-win” opportunity — providing benefits for the charity, employer and …

The New OSHA Rules = No Secrets

On May 12, 2016, the Occupational Safety and Health Administration (OSHA) changed the way the workplace injury game is played. Many believe the playing field was tipped in OSHA’s direction. This will have a dramatic effect on the workers’ compensation …

Minding Your Business: Producer Compensation – What’s New Today?

Designing a good and motivating producer compensation model does not need to be a mystery. The bottom line is to pay what can you afford to pay, for what you are providing the producers, and be in line with the …

The New Frontier in Worker Safety: Mental Wellness and Suicide Prevention

As a contractor, partnering is a critical element to our daily operations. One such key partnering relationship is with our insurance broker and carrier. We work together tirelessly to assure our work zones are safe, our people are trained in …

Capitalizing on the Health Clinic Marketplace

The increasing number of health clinics across the nation constitutes a new trend in today’s healthcare system. With urgent care centers opening around the country, the number of clinics is expected to hit record-highs by 2017. As a result, some …

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