Idea Exchange

Cutting Corners

Some inside knowledge and a lot of experience strongly suggests that many agencies and brokers are cutting processing corners. I am not writing about immaterial corners. I am writing about them cutting large, material corners. Some have cropped the corners …

The Next Generation

Workers 45 and over account for 48 percent of the insurance industry’s workforce, according to the Bureau of Labor Statistics This means nearly half of the workforce will be retired or on the verge of retirement in only 15 years. …

7 Basic Marketing Approaches for Independent Agents

It’s impossible to market anything successfully without communicating well. There are multiple ways, online and off, to manage this vital activity. Below are overviews of seven marketing methodologies. Social media.Networking is about communication and sharing. And as your mother taught …

Using Social Media Responsibly

Social media are changing the way insurance professionals do business. How can these forms of media, such as Pinterest, Twitter, Facebook and LinkedIn, help make your business more successful? And how can you protect yourself from the risks these media …

8 Rules for Family Run Businesses

Family businesses can be a blessing or a disaster. The root of a well-run family business is grounded in treating it like a business, not as an extension of the family. Below are guidelines any family business can follow to …

Finding Superior Production Talent

Finding Superior Production Talent By David Connolly President iQ Consulting An excerpt from an interview with a successful agency owner DC: Historically, what has consistently been the biggest challenge you face as an agency owner? Owner: “In our infancy we …

10 Tips for Branding Your Agency

Editor’s Note: This article originally appeared in Insurance Journal’s Satire Issue, August 20, 2012. The content in this issue is not real and is not to be taken seriously. It’s supposed to be humorous. Seriously. Independent agents and brokers: Of …

From Concept to Practice: Insurance Trust Account Management

The concept of trust account (TA) management has no meaning to many professionals, or they have no uniform understanding of it. There are no text books or college classes on insurance TA management, and insurance-based publications seldom organize discussions to …

5 Benefits of an Agency NOT Using Coverage Checklists

I’ve written extensively about how the use of coverage checklists benefits an agency. The benefits include significantly reduced errors and omission (E&O) exposures, enhanced reputations, better sales, and last but certainly not least, customers getting the coverage they truly need. …

Iran Investment Bill Well-Intentioned, But Unconstitutional

In a May 7 speech during her visit to India, Secretary of State Hillary Clinton said that the principal threat to the world is a nuclear-armed Iran because Iran is a state sponsor of terrorism. It is understandable that California …

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