How People Rationalize Bad Choices When a reward is tempting enough, people will break their own moral codes to gain the desired prize. Afterward, they’ll tell you exactly how they were justified: “It wasn’t as if anyone was harmed,” “I …
How to Improve Producer Hiring Results As an agency owner, the success of your business is directly tied to your hiring process. Each bad hire can easily cost $100,000 to $200,000. However, good producers can add $1 million of annual …
Workers’ compensation brokers frequently overlook a risk-free method to nearly double their commissions while improving their client’s overall financial position. The use of a captive insurance company to finance a large deductible program is one of the most underutilized tools …
With much of the property/casualty insurance industry’s attention focused on external threats from insurtechs and digital native companies, perhaps the greatest disruption is coming from within. Following the past decade of impressive growth driven by direct-to-consumer providers, Progressive heads into …
The steady extension of supply chains over recent decades has exposed businesses to various risks resulting from temporary interruption. These types of interruptions to a supply chain can result in significant losses, even over the short term. While it’s natural …
Q: Our executive team wants to start the recruiting process for a chief operating officer. The current leader is within two years of retirement. We prefer to be ahead of the game and have the current COO groom his successor. …
So, your customer has had a claim that has been denied, but you believe it’s covered. What to do? Well, if you have a time machine handy, the best thing would be to return to the time before policy inception …
I have been completing E&O audits for almost 25 years now. My first experience was one of the oddest because my trainer had me watch him complete 1.5 audits. Halfway through the second audit, he turned it over to me …
From accountants to advertisers, everyone is talking about the power of big data. Underwriters and insurance agents are no exception. While big data is undoubtedly an extremely valuable tool when it comes to risk assessment, policy pricing and customer service, …
Many real estate consumers don’t think about insurance very much. Most assume coverage is always available — just a phone call away. Few worry that insurance won’t be there. But what if such assumptions are wrong? The real estate marketplace …
