During a recent project, the agency owners and the staff all agreed that the key strength of the agency was...
Minding Your Business
Most agency owners have put their time, energy and heart into building their business. The business is a part of...
The “hard market” conditions have been gone now for a couple of years. So, usually during “soft market” conditions one...
Job compensation The next big question is what is fair compensation? The first criterion is to make sure it is...
Is personal lines costing the agency money? How profitable is that new program business the agency is promoting? What would...
The first step to a successful merger, acquisition or cluster is to determine the compatibility of the firms. Our observation...
One of the most difficult decisions that an owner will have to make is to sell their agency or merge...
The practice of “sales management” is embraced by some and ignored by others. It is considered a powerful tool for...
Here is a pop quiz. Who is your target market? If you answered with a specific list of target markets...
An interesting event happened at a recent strategic planning session with a client. Action items for each department were being...