It is said that Missouri is the “show me” state. If that’s true then most independent agents must be from Missouri because when it comes to technology solutions, agency owners and their producers and CSRs need to “see it to …
Insureds and cedants have sued their insurance agents, insurance brokers, reinsurance intermediaries or reinsurance brokers when their insurance carrier or reinsurer faced financial difficulty and could not respond to a meritorious claim. From my perspective, the various legal precedents and …
Insureds and cedants have sued their insurance agents, insurance brokers, reinsurance intermediaries or reinsurance brokers when their insurance carrier or reinsurer faced financial difficulty and could not respond to a meritorious claim. From my perspective, the various legal precedents and …
Insureds and cedants have sued their insurance agents, insurance brokers, reinsurance intermediaries or reinsurance brokers when their insurance carrier or reinsurer faced financial difficulty and could not respond to a meritorious claim. From my perspective, the various legal precedents and …
I must admit that I do some of my best thinking at intersections. One thing that often enters my mind is are we relying too much on machines and gadgets to dictate our day-to-day operations? Try calling most businesses these …
Do you have a privacy policy for your personal lines clients? Have you told all of them what it is? If you’re a typical insurance agent, the answer to both questions is probably “No.” That means you have to worry …
Do you have a privacy policy for your personal lines clients? Have you told all of them what it is? If you’re a typical insurance agent, the answer to both questions is probably “No.” That means you have to worry …
Like most insurance companies, the soft market took its toll on Safeco. While the property and casualty side of the business continued to suffer losses that resembled the gross national product of some Latin American countries, the board of directors …
It’s goodbye time. After 20 years at the helm of IIAT, and 62 years on this planet, it’s time for me to head in a new direction. But first, I hope you’ll permit me a few musings. I leave this …
Relationship management certainly isn’t new. Most agencies feel committed to their customers and believe that building and managing relationships is also a great strength of the agency. That said, how many agencies do you know with a well-defined relationship management …
