November 12, 2001
Progress continues as Internet technologies integrate into sales and service process. Let the critics think that online insurance won’t survive the dot-bomb shakeout. Let them say that consumers aren’t interested in buying insurance online or that nobody’s making money on …
November 5, 2001
Let the critics think that online insurance won’t survive the dot-bomb shakeout. Let them say that consumers aren’t interested in buying insurance online or that nobody’s making money on the Internet. The numbers tell a far different story, as does …
October 29, 2001
In an effort to be noticed in today’s crowded online marketplace, insurance marketers make common, yet fatal, mistakes when constructing websites. While adding the bells and whistles may increase the “wow” factor, this approach contributes little, if anything, to the …
October 22, 2001
People used to get into elevators and give the floor number to an attendant. He’d close the outer and inner doors, and pull a lever to take you to your floor. There was a time when you couldn’t telephone anyone …
October 15, 2001
The search for a metaphor has proved fruitless. How would you begin to describe the huge challenge facing the insurance industry after an event for which any description is inadequate? All the industry has to do, at once and with …
October 8, 2001
The search for a metaphor has proved fruitless. How would you begin to describe the huge challenge facing the insurance industry after an event for which any description is inadequate? All the industry has to do, at once and with …
September 30, 2001
Some commentators on the mold issue compare it to the situation that insurers continue to face regarding asbestos. But does it have to be that way? While there are striking parallels, there are also significant differences. Perhaps the first thing …
September 24, 2001
The business of reinsurance is a comparatively small but integral part of the overall insurance industry. Simply defined, reinsurance is transacted on the basis of one insurance company, the “reinsurer,” agreeing to indemnify another insurance company, the “reinsured,” for all …
September 17, 2001
The above phrase, first linked to cigarette ads, could be dismissed as politically incorrect, with its implication that females are inherently childlike. But applied to the experiences of women in insurance as well as any number of professions in the …
September 10, 2001
NAPSLO, or the National Association of Professional Surplus Lines Offices, Limited, was organized during the years of 1973, 1974 and 1975. The first meetings were usually held at the same time as the meetings of the National Association of Independent …