April 18, 2005
There probably are few American small business owners who could correctly identify the federal group whose primary job is to keep the president of the United States updated on the activities of government such as management, spending, interagency cooperation and …
April 18, 2005
How do you convince overworked state prosecutors to chase down often stale-sounding insurance swindles when their case files already are bulging with high-profile crimes such as drugs, robbery and murder? Insurance-fraud laws are great motivators: State prosecutors can convict con …
April 18, 2005
The success or failure of any organization can be traced to customer retention. Agents and carriers who retain the most customers have greater long-term success and profitability than those who consistently lose clients. While many elements help keep retention rates …
April 18, 2005
Independent Agents and Their Customers Have the Most to Lose As product manager for the state’s largest writer of auto insurance through independent agents, I want to take this opportunity to remind you that preserving our ability to use credit-based …
April 18, 2005
I have a bone to pick with the insurance industry. Why is an industry that loses billions on cat losses every year so hot under the collar about dogs? You don’t have to be a poodle to know that with …
April 4, 2005
In the aftermath of the devastating Southern California Wildfires of October 2003, claim adjusters went to work in an area where an estimated 3,631 structures were destroyed. In many cases the only remaining indication of a house was its concrete …
April 4, 2005
Transactions between retail agents and brokers they place business through just became more labor intensive. I recently testified as an expert in a federal case involving a reputable agency’s failure to conduct proper due diligence on a purported surplus lines …
April 4, 2005
Transactions between retail agents and brokers they place business through just became more labor intensive. I recently testified as an expert in a federal case involving a reputable agency’s failure to conduct proper due diligence on a purported surplus lines …
April 4, 2005
The success or failure of any organization can be traced to customer retention. Agents and carriers who retain the most customers have greater long-term success and profitability than those who consistently lose clients. While many elements help keep retention rates …
April 4, 2005
In the aftermath of the devastating Southern California wildfires of October 2003, claim adjusters went to work in an area where an estimated 3,631 structures were destroyed. In many cases the only remaining indication of a house was its concrete …