PenPro 4.05

ADP Claims Services Group has launched version 4.05 of its PenPro automated collision repair estimating system. The enhanced product features Internet connectivity, as well as refinish and recall bulletins. The system’s enhanced refinished operations guide the appraiser through proper refinish procedures such as blend, two tone and chip guard. Another PenPro feature, Recall Bulletins, allows users to easily access recall data for the estimate, helping to determine whether a loss was caused by a manufacturer defect. For example, when writing an estimate on a vehicle damaged by an engine fire, a user can access current recall information to see whether the manufacturer issued a faulty wiring recall. For recalls not related to the accident, users can print and hand the recall bulletins to the vehicle owner, as an added service, to alert the vehicle owner of potential issues. Other features of PenPro 4.05 include a Find Parts capability enabling parts searches by description or part number; Graphic Tool Tips, enabling a user to merely “roll over” the part with their cursor to receive an actual description of the part; and an enhanced Total Loss feature now displays the actual value of the loss, as well as the total loss warning. In addition total loss data is collected and reported back monthly detailing whether the car was “Repairable” or a “Total Loss.” This allows for more accurate management reporting capabilities.