Applied Systems®, a University Park, Ill.-based agency automation service provider for property and casualty insurers, announced the launch of its Data Storage and Recovery Service, a new component of Applied’s The Agency Manager system. The tool prevents agency data from being lost or destroyed by storing and transmitting it via a secure Internet connection. Data is streamed over a high-speed line such as DSL cable or T1 and stored at a secure, state-of-the-art data center. The process is transparent to the client since it is integrated with The Agency Manager (TAM). During storage or recovery procedures, data packets are sent as XML streams via the Internet, and then encrypted to further protect the contents. When the data is completely received, they are stored on a securely housed server for immediate recovery, thus allowing clients to quickly recover them. This service is available to customers on The Agency Manager 6.3 and newer at a reasonable monthly fee. Applied has also launched Online Real-Time, a text chat service that supplements its other products. With the tool, customers may communicate with Applied technicians via the Internet for faster assistance.
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