New York-based program administrator The Brownyard Group has formed a new division to serve as a facilitator between its agents and brokers and its underwriting and claims teams.
The new division, Brownyard Client Services, will evaluated the needs of brokers and insureds and serve as an informational resource for agent/broker clients through a team of experienced insurance professionals.
“The creation of our client services division will provide a main contact for agents and brokers to have their questions answered quickly and, based on their individual needs, determine the most effective way to proceed,” said Tory Brownyard, President of Brownyard Group.
Co-managing the new division will be Judy Loria, who has been named account services manager, and Ruth Connelly, who has been named client relations specialist. Loria will be the main contact for insureds, facilitating contact between Brownyard Group and the agents and brokers. Connelly will be the main contact for agents and brokers, providing education on the features of all Brownyard programs.
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Source: The Brownyard Group
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