New York’s attorney general has reached a settlement with Zipcar Inc. over vehicle damage fees charged to 5,000 members from 2011 through 2015.
New York law requires giving consumers an opportunity to dispute damage fees before they’re assessed.
Investigators say Zipcar didn’t notify consumers before charging fees that ranged up to $1,000.
Zipcar lets members rent cars by the hour or day. Contracts say members are liable for damages on cars in their possession.
Zipcar agreed to refund damage charges assessed against customers who contested their responsibility, pay $35,000 to the attorney general’s office and comply with New York law.
A Zipcar spokesman says the company has been working with the attorney general’s office on the application of the state’s unique statute and is pleased the matter is concluded.
Topics New York
Was this article valuable?
Here are more articles you may enjoy.
The $3 Trillion AI Data Center Build-Out Becomes All-Consuming for Debt Markets 
Maine Plane Crash Victims Worked for Luxury Travel Startup Led by Texas Lawyer 
Florida Insurance Costs 14.5% Lower Than Would Be Without Reforms, Report Finds 
BMW Recalls Hundreds of Thousands of Cars Over Fire Risk 
