Delaware Insurance Commissioner Trinidad Navarro has released a consumer alert for users of respiratory devices manufactured by Philips.
An estimated four million Philips Continuous Positive Airway Pressure (CPAP) and Bi-Level Positive Airway Pressure (BiPAP or BiLevel PAP) devices, as well as mechanical ventilators manufactured before April 26, 2021, are being recalled due to potential health risks associated with the sound abatement foam in the devices that may degrade and be inhaled and could contain cancer-causing chemicals.
The Delaware Department of Insurance issued a notice after the company’s recall notification and lack of communication to consumers and facilities has caused concern, particularly due to the necessity of devices in the treatment of both chronic conditions as well as facility-based usage, the department said in the notice. Recalled devices include those listed as providing respiratory treatment or support for COVID-19 patients.
While the recall notice urges immediate discontinuation of device use if possible, some individuals require the use of CPAP, BiPAP and ventilator devices and may face serious medical issues, including the possibility of death, if they do not have access to a machine. Residents using these medically necessary devices should contact their physician to discuss the best path forward for their individual needs and register in the Philips recall system online to begin a claim for replacement or financial restitution.
Users should not make any changes to their equipment or treatment plan without discussing with a physician. Doctors are encouraged to proactively communicate with their patients, and facilities should check all machines.
At this time, the company has not provided a replacement or repair timeline after issuing notice in June that the sound abatement foam in these devices may degrade, be ingested and create additional respiratory problems and could be releasing carcinogenic or otherwise hazardous chemicals into the air pathway.
The Delaware Department of Insurance is encouraging insurers to assist policyholders in any way possible during the situation.
Source: The Delaware Department of Insurance
Topics Delaware
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