Illinois DOI Awarded $1.45M for Consumer Protection Efforts

October 22, 2010

The Illinois Department of Insurance says it will receive $1.45 million in federal funds to support its efforts to educate Illinois health insurance consumers and advocate on their behalf.

The grant funds provided under the federal health reform law (known as the “Affordable Care Act”) will enable the department to improve its ability to: collect, track, and quantify problems and inquiries experienced by Illinois health insurance consumers; educate consumers on their health insurance rights and responsibilities; provide information and assistance to individuals seeking to enroll in health insurance coverage; and assist with the filing of complaints and appeals against health insurance companies.

The department plans to invest in technology upgrades, provide enhanced training and support for consumer assistance staff, and educate Illinois families and businesses about the Affordable Care Act and other important State and federal health insurance laws.

The department’s grant application, which outlines in detail its proposal to enhance its consumer protection and assistance efforts, can be viewed at www.insurance.illinois.gov/HIRIC.

Topics Illinois

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