Barton, Nelson Promoted at Missouri Department of Insurance

Two veteran insurance regulators at the Missouri Department of Insurance have been appointed to division director positions.

Matt Barton was picked to lead the Consumer Affairs Division and Angela Nelson is now director of the Market Regulation Division

Barton has worked at the department since 2005, serving as public information officer, manager of the licensing section and as a regulatory projects manager, where he led successful implementation of technology to make numerous areas of the agency more effective and efficient.

Barton’s division, Consumer Affairs, is responsible for handling consumer complaints against insurance companies and agents. Thanks to the division’s efforts, consumers who filed complaints against their insurance companies have received more than $40 million in additional payments since 2009.

In his role as the department’s regulatory project manager, Barton also had leadership roles on committees through the National Association of Insurance Commissioners (NAIC). He previously chaired the State-Based-Systems product steering committee and currently serves on the Producer Licensing Working Group and the International Regulatory Cooperation Working Group.

Nelson has worked at the department since 2002, and for the past two and a half years directed the Consumer Affairs Division.

As division director, she led the department’s recovery efforts on behalf of victims of the May 22 Joplin tornado. Her division’s efforts helped secure an additional $3 million in claims payments for consumers who filed complaints related to the tornado.

Statewide recoveries for Missouri consumers in 2011 currently stand at $18 million, a record amount for Missouri.

Prior to joining the insurance department, Nelson was a licensed insurance agent with a State Farm agency in Holts Summit, Mo.

She currently serves ascChair of the NAIC Transparency and Readability of Consumer Information Working Group. She also serves on numerous other working groups at the NAIC.

Nelson takes over the Market Regulation Division, which:

• Examines the records of insurance companies suspected of violating Missouri insurance laws, through market conduct exams.
• Reviews insurance policies and rates for compliance with Missouri insurance laws; and
• Tracks industry trends and generates annual reports on topics including medical malpractice insurance, consumer complaints and market share data for various lines of insurance, under the direction of a full-time statistician.

Source: The Missouri Department of Insurance, Financial Institutions and Professional Registration (DIFP)

Topics Legislation Missouri