Automated customer service is a fact of life. In fact, many people are more comfortable sharing personal details with a machine than with a human. But automation must appreciate that not every customer is a 40 year-old college graduate, with …
Brown & Brown Inc. has agreed to acquire the assets of the Hays Companies insurance operations. The deal for the Minnesota-based insurance broker with $200 million in revenues marks the largest acquisition ever by Brown & Brown in its 75-year …
Over the past few decades tornadoes have been shifting — decreasing in Oklahoma, Texas and Kansas but spinning up more in states along the Mississippi River and farther east, a new study shows. Scientists aren’t quite certain why. Tornado activity …
Like many diligent public servants, Georgia state Representative Ed Setzler enjoys crowing about a nice, tidy highway project. In a Sept. 8 Facebook video, the Republican appeared to be doing just that from behind the wheel of a car. This …
Catastrophe risk modeling firm AIR Worldwide announced it has developed a probabilistic model for cyber risk, which is capable of accounting for security breach and cloud service provider downtime incidents for insurance portfolios worldwide. AIR’s probabilistic cyber model estimates the …
The engineer who sued Google after he was fired for blasting the company with allegations of anti-conservative bias won’t get his day in court after all. James Damore’s claims against the Alphabet Inc. unit will be heard behind closed doors …
While there are some issues with the data, virtually every report shows the cyber insurance market growing. Aon Benfield had it growing 37 percent last year to $1.8 billion. It’s profitable and the loss ratio is in the 30s or …
Microsoft Corp. has helped develop a way to protect corporate buyers of clean power from electricity prices that go up and down with the weather. The company is using a risk-management tool called a volume-firming agreement for almost 500 megawatts …
Arch Insurance announced that Matt Shulman will assume the newly created role of CEO, Arch Insurance North America, effective January 1, 2019. In this role, he will lead Arch Insurance’s operations in the United States and Canada. He will report …
Everest Insurance said that Christopher McKeon, currently vice president and head of Commercial Casualty, will add leadership responsibility for the Risk Management business unit, which focuses on customized primary casualty large accounts. Risk Management and Commercial Casualty will continue to …
