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Give Technology Some Credit for Happier Auto Insurance Customers

Customer satisfaction with the auto claims process has apparently reached record levels, thanks in no small part to carrier investments in the technology that serves the process. The 2019 J.D. Power U.S. Auto Claims Satisfaction Study found that overall satisfaction …

Students Sue Colleges for Saying No to Medical Cannabis

Colleges are becoming a battleground in the conflict between federal and state marijuana laws as students who use medical pot challenge decades-old campus drug policies. In states where medical marijuana is legal, students disciplined for using it are taking their …

Utah Vape Shops Sue Health Department Over E-Cigarette Rule

Several Utah vape shops sued the state’s Department of Health over its emergency rule restricting the sale of flavored e-cigarettes amid a national outbreak of lung damage linked to vaping. In the lawsuit filed last week, retailers claimed there is …

Idaho City Bans Handheld Phone Use While Driving

One of the largest cities in Idaho has banned the use of a hand-held phone while driving. Meridian’s city council approved the ordinance last week, prohibiting the use of hand-held devices any time a vehicle is in a traffic lane. …

California Agent Arrested for Allegedly Stealing $148K, Leaving Client Uninsured

Insurance agent Stephen Mark Gomez, 64, of Lake View Terrace, Calif., was arraigned last week on eight felony counts of grand theft and embezzlement after allegedly collecting over $148,000 in insurance premium payments from a client but failing to place …

PG&E Power Shutoffs Hit 2.7M as California Wildfires Burn

Mass power shutoffs by PG&E Corp. left more than 2.7 million Californians in the dark Sunday, the state’s largest deliberate blackout ever, as the bankrupt utility tries to keep its equipment from igniting wildfires during the strongest wind storm in …

Torrential Rain Causes Flooding, Mudslides in Japan, Killing at Least 10

Torrential rain that caused flooding and mudslides in towns east of Tokyo left at least 10 people dead and added fresh damage in areas still recovering from recent typhoons, officials said Saturday. Rescue workers found the body of a person …

Moody’s Upgrades AmWINS Ratings

Moody’s Investors Service has upgraded the corporate family rating of wholesale broker AmWINS Group Inc. to B1 from B2 based on the company’s strong credit metrics, including a reduction in financial leverage in recent years. The rating agency also upgraded …

Remnants of Olga Push into Mississippi, Leaving Damage

What’s left of Tropical Storm Olga was causing soggy conditions in Mississippi and Alabama on Saturday and dozens of flights were canceled or delayed at New Orleans’ main airport after two power outages. There were no reports of major flooding, …

Massachusetts Launches Investigation into Natural Gas Disaster

Massachusetts officials are opening their own investigation into last September’s Merrimack Valley natural gas disaster. More than 100 structures were damaged in Lawrence, Andover and North Andover in the Sept. 13, 2018, fires and explosions. One person died and dozens …

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