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11 Ways to Balance Technology with Personal Touch to Engage Customers

Technology does a lot but it can’t do everything. Sometimes insurance agents and other business people forget that. They become so dependent on email and social media that they lose sight of what people really need from them. Yes, clients …

New York Man Pleads Guilty in the Killing of His Girlfriend’s Mother

A New York man charged in the killing of his girlfriend’s mother for insurance money has pleaded guilty. WHEC-TV in Rochester reports Knowledge Couser entered his plea Thursday to murder charges in connection with the death of 52-year-old Julie Martin. …

Missouri Man Files Lawsuit Over Deadly 2015 Shooting of Son

The father of a man killed in a St. Louis, Mo. police shooting has filed a wrongful death lawsuit. The St. Louis Post-Dispatch reported that the federal lawsuit alleges that Mansur Ball-Bey was unarmed in August 2015 when he was …

Weather Service Confirms Tornado in Southwest Missouri

Authorities say storms have damaged trees, downed power lines and churned up at least one small tornado in southwest Missouri. National Weather Service meteorologist Drew Albert says an EF-0 tornado has been confirmed near Diggins in Webster County. It uprooted …

Heavy Rain Dumped by North-Central Arkansas Storm

Storms moved across northern Arkansas, dumping heavy rain and causing flooding in the town of Clinton. National Weather Service meteorologist Sean Clarke in Little Rock says 5.1 inches of rain fell in about a two-hour period Sunday night in the …

Oklahoma Concert-Goers Injured by Powerful Storm

An Oklahoma casino says 14 people suffered cuts and bruises when a powerful rainstorm toppled entrance trusses and disrupted the start of an outdoor concert by the Backstreet Boys. Kym Koch-Thompson, spokeswoman for the WinStar World Casino and Resort, says …

UK Insurers Push Ahead with Brexit Plans in Absence of Trade Deal: A.M. Best Report

In the absence of a Brexit trade deal between the United Kingdom and the European Union, insurers in the UK have accelerated their plans to establish new EU subsidiaries and ensure business continuity after Brexit, according to a report published …

Federal Government Will Shrink California Beach City’s Flood Zone

A report says a Southern California beach city has persuaded federal officials to exclude about 2,700 coastal properties from updated flood maps, saving homeowners thousands in insurance costs. The Los Angeles Times reported that as a result, homeowners in parts …

Colorado Rafting Outfitter Says Waiver Means It’s Not Liable for Death

A Colorado rafting company says it can’t be held responsible for the 2016 death of a Maryland man because the victim signed a waiver before entering the boat. Aspen Whitewater Rafting filed a counterclaim Aug. 8 in the U.S. District …

FBI Seeks Help to Find Art Depicting Old West Stolen from New York City Home

The FBI is seeking the public’s help in rounding up more than a half-million dollars’ worth of artworks that were stolen in 1983 from the New York City home of an artist known for his scenes of the American West. …

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