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Hard-to-Come-By Trust Is Top Driver of Auto Insurance Customer Satisfaction: J.D. Power

Rate increases do not necessarily erode customer satisfaction with auto insurers, according to the J.D. Power 2024 U.S. Auto Insurance Study. The consumer intelligence company reported that when customers have a high level of trust in their insurer, customer satisfaction …

As Supreme Court Decisions Loom, a Legal Assault Is Weakening SEC’s Power

A legal assault on the U.S. Securities and Exchange Commission is chipping away at its powers to oversee Wall Street and is likely to intensify with two imminent Supreme Court rulings. A U.S. appeals court last week overturned a major …

Viewpoint: Why Insurers Should Have Confidence in Machine Learning Capability

Executive Summary: While insurance leaders plan to use machine learning capability in their pricing and underwriting processes, only a small proportion actually have embraced the technology. They need to take the next step because these are essential tools that will …

PointeNorth Acquires McCrary-Daniels in Georgia, its Fifth Expansion This Year

PointeNorth Insurance Group, one of the largest independent insurance agencies in the Southeast, has acquired McCrary-Daniels Insurance, based in Douglas, Georgia. It’s the fifth acquisition this year and the second in southern Georgia, PointeNorth officials said in a news release. …

Allied American Named Designated Claims Administrator for Lloyd’s

Allied American USA, a national claims management firm based in Tampa, is now a designated claims administrator for Lloyd’s of London. Allied, in business for more than 20 years, called the designation a “prestigious milestone,” allowing the firm to adjust …

California Is Sitting on Millions That Could Boost Wage Theft Response

As lobbyists for businesses and labor groups negotiate with Gov. Gavin Newsom’s administration on how to amend a unique California labor law that allows workers to sue their bosses, the two sides seem to agree on at least one puzzling …

Fatal House Explosion in Virginia Blamed on Man Igniting Gasoline

A man who died in a house explosion six months ago outside the nation’s capital deliberately detonated gasoline canisters in his basement that caused the blast, authorities said Friday. Arlington County police in Virginia went to the home of 56-year-old …

As Demand for Food Delivery Skyrockets So Do Complaints About Drivers

A soaring demand for food delivered fast has spawned small armies of couriers β€” and increasing alarm β€” in big cities where scooters, motorcycles and mopeds zip in and out of traffic and hop onto pedestrian-filled sidewalks as their drivers …

Workers’ Comp Fraud Task Force Uncovers $30M Scheme in California

A pair of businessmen were arraigned on multiple felony counts including insurance fraud, grand theft, and tax fraud after a California Department of Insurance investigation found they allegedly underreported over $29.2 million in payroll to illegally save on workers’ compensation …

Multibillion-Euro Court Battle Over Stranded Russian Jets Begins in Dublin

Some of the world’s largest aircraft lessors faced off against their insurers in a Dublin courtroom on Tuesday at the start of a months-long battle over around 2.5 billion euros ($2.7 billion) of insurance claims related to jets stranded in …

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