4 Texas Agencies Picked for Big ‘I’ Best Practices Study Group

Austin, Texas-based Combined Agents of America LLC (CAA) announced four of its member agencies, Bigham-Kliewer-Chapman-Watts, Bryan Insurance, Pierson & Fendley and Weatherby-Eisenrich, were selected to participated in the Independent Insurance Agents and Brokers of America (IIABA) “Best Practices” Study Group.

More than 800 independent agencies throughout the U.S. were nominated to take part in the annual study, but less than the top fourth qualified for the honor. To be chosen, the agency had to be among the 25-35 top-performing agencies in one of six revenue categories. An IIABA affiliated state association or an insurance company must first nominate the agency and then the agency must qualify based on outstanding customer services, growth, stability and financial management.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. Conducted by Reagan Consulting of Atlanta, Ga., this annual study of leading independent insurance agencies documents the business practices of these “best” agencies and urges others to adopt similar practices.

Founded in 1952, Bigham-Kliewer-Chapman-Watts is based in Killeen and offers business and personal property and casualty insurance as well as employee benefits, life insurance and financial services.

Based in Graham, Bryan Insurance is another full service agency and it has served North Texas since 1921.

Providing both personal and business insurance, Pierson & Fendley has been servicing Paris and its surrounding areas since 1955.

Weatherby-Eisenrich is a full service agency operating in two locations in Andrews and Odessa. For the last 65 years, it has provided coverage and insurance plans for personal and business clients.

Founded in 1997, CAA has 35 independent insurance agency members located throughout Texas.

Source: Combined Agents of America available at www.combinedagents.com

Topics Texas Agencies