The utility billing citizen self-service online portal for Kingman, Ariz., is once again fully functional following a cyberattack two months ago, city officials said Wednesday.
The Feb. 26 attack from an unknown source knocked down the city’s computer system, blocking access to email and customers’ ability to pay utility bills online.
Officials said they’re still working to discover the extent of the cyberattack and see if any information has been exposed.
Kingman’s information technology team members have been bringing government operations back online at a slow, safe pace, visiting the city’s more than 20 work sites and getting email, internet access and some specialized programs up and running.
Some work functions, specialized software and files still are not accessible in some departments.
“This is a lengthy process to ensure a safe transition to being fully functional,” city spokeswoman Coleen Haines said. “We are hopeful that the majority of the system could be fully functional soon.”
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