21st Century Insurance News

21st Century Insurance Cutting 50 Positions in Delaware

Farmers Insurance Group said it recently notified some 50 21st Century Insurance employees in Wilmington, Delaware, that their positions would be eliminated. The move comes as Los Angeles-based Farmers Insurance continues to phase out its auto insurance subsidiary 21st Century …

Farmers to Close 21st Century Insurance Call Center in N.Y.

Los Angeles-based Farmers Insurance Group is continuing its integration effort with 21st Century Insurance, an auto insurance company it acquired from American International Group for approximately $1.9 billion in 2009. This month, Farmers announced that it will be closing a …

Farmers Agents Sue Carrier Over Contracts, Taking Client Info

A group of Farmers Group Inc. agents have filed a lawsuit in Los Angeles Superior Court alleging the Los Angeles, Calif.-based carrier has undercut them by sharing their data with a competing subsidiary and several contract violations. The United Farmers …

21st Century Insurance Recognized for Good Customer Service

Westlake Village, Calif.-based 21st Century Insurance has been recognized for call center operation customer satisfaction excellence for a fifth consecutive year under the J.D. Power and Associates Call Center Certification Program. The Call Center Certification Program distinction acknowledges a strong …