911 calls News

Massachusetts 911 System Restored After Outage Caused by Firewall, Not Cyber Attack

The 911 system across Massachusetts was restored Tuesday after going down for several hours, which made it impossible for anyone to reach emergency services through the call number. The Massachusetts State Police announced around 3:45 p.m. that the system had …

13 People Rescued From Syracuse Home That Collapsed

First responders believe they have accounted for all 13 people who might have been in a Syracuse two-family home that collapsed yesterday. Syracuse Fire Chief Michael Monds said 11 children and adults were injured and rushed to Upstate University Hospital, …

Pennsylvania Counties Dealing With Cyber Incidents

Pennsylvania’s Bucks County reported that it is continuing to investigate a cybersecurity incident that caused an extended outage of the Emergency Communications’ Department’s computer-aided dispatch (CAD) system beginning last Sunday night. The county said all systems are operational and 911 …

Family of Kansas Woman Killed in Apartment Fire Blames 911 Dispatch Center for ‘Systemic Issues’

WICHITA, Kan. (AP) – The family of a 22-year-old woman who died in an apartment fire in Kansas’ largest city after mistakes by the 911 dispatch center believes the center has “systemic issues,” and the local firefighters union is calling …

Bills Still Active in Iowa: Medical Malpractice Caps, Limits on 911 Call Access

Legislation capping recoveries in medical malpractice awards and a bill that would limit public access to 911 call information are still alive the Iowa Legislature. Medical Malpractice Caps The legislation would limit financial recoveries for pain and suffering in medical …

Cities Explore Expanding Text-to-911 Services

With gunshots ringing out just feet away, Eddie Justice hid in a bathroom in the Pulse nightclub in Orlando, Florida, and frantically texted his mother for help. “Call police,” he wrote. “I’m gonna die.” Moments later, he texted again: “Call …