Vermont’s 911 emergency calling system – and state oversight of it – are coming under scrutiny after at least four outages in less than two years. Outages in November 2014, January of this year and two this past summer are …
With gunshots ringing out just feet away, Eddie Justice hid in a bathroom in the Pulse nightclub in Orlando, Florida, and frantically texted his mother for help. “Call police,” he wrote. “I’m gonna die.” Moments later, he texted again: “Call …
A Middle Tennessee teen is alive, thanks to Siri. Eighteen-year-old Sam Ray of Waterhill, Tennessee, says the voice recognition service on his iPhone — famously named Siri — called emergency dispatchers after his truck fell on him while he tried …
Two Boone County, Kentucky, emergency dispatch workers have filed a whistleblower lawsuit against the county, accusing a supervisor and co-worker of using abusive language to minority callers and sleeping on duty. The Kentucky Enquirer reports that Kelly Preston and Jeanne …
Sometimes a voice call to 911 just won’t work, such as for deaf people in need of help or in certain domestic violence cases. Now, in a big step toward moving the nation’s emergency dispatch system out of voice-only technology …
