Flood Insurance. Who Ever Said Mortgage Companies Know Everything About Flood Insurance? In agency after agency I visit, flood insurance...
agency errors and omissions News
Job Descriptions. A simple solution to minimizing E&O exposures. One of the most significant E&O exposures is literally a “he...
Agency Catastrophe Plans. How to keep a catastrophe from becoming an even bigger catastrophe. I don’t know who said it,...
Bond Specifications & Company Ratings. Do you check? When commercial clients need a bond, they almost always have a contract...
Binder Knowledge. What is a binder? I ask this question of most agency staff and many producers I interview. Less...
Out of Office Expectations Does your voice mail tell callers you are out-of-office and will return their calls when you...
The New York Court of Appeals recently found that the insured’s failure to read the insurance policy does not bar...
Do you put an expiration date on all your proposals? If not, when does the proposal expire? Some consumers, most...
Is it smart to sell insurance to prospects that do not speak English? In an earlier blog, I emphasized the...
Do you always verify exposure changes at renewal? The genesis of a common E&O claim is when a commercial client...