Agents & Brokers News

Freeway Names Waked CEO; Klaeb to Serve as Chairman

Joseph Waked has been named CEO of Buena Park, Calif.-based Freeway Insurance, a subsidiary of New York-based Confie Seguros. Founded in California in 1987, Freeway Insurance has more than 190 locations and some 1,200 employees serving customers in Arizona, California …

4 Things Agents Should Do to Avoid E&O Claims

After handling insurance coverage claims for years, a distinct pattern has emerged: sometimes the insurance agent gets “caught in the middle” of a dispute between the policy holder and the insured. Often, agents are named in a lawsuit for reasons …

The National Alliance Names Outstanding State CSRs

The National Alliance for Insurance Education & Research named this year’s state winners who will represent their states and compete to become the National Outstanding CSR of the Year. The award recognizes the contributions and commitment of customer service representatives …

Guidelines to Limit an Agency’s Risks in Social Media

Social media has become a powerful way for members of the insurance community to communicate with clients, prospects, referral sources, underwriters and colleagues. However, improper usage can result in serious consequences. At our property/casualty insurance agency, we have sought to …

Willis Appoints Jurss as SVP, Professional Liability for Construction Practice

Willis North America named Keith Jurss as senior vice president, professional liability, Willis Construction Practice. In this role, Jurss will be responsible for leading professional resources for North America within the construction industry, as well as develop growth strategies and …

Ohio: More than 2,000 Agents, Agencies Face $21.7 Million in Tax Liens

The Ohio Department of Insurance Fraud, Enforcement and License Division, with help from Ohio Attorney General Mike DeWine’s office, has identified nearly 2,230 agents and agencies that owe the state of Ohio $21.7 million in personal income taxes, sales taxes, …

Catlin Launches Service Initiative for UK, Lloyd’s Brokers

The Catlin Group Limited announced a “major initiative by the Catlin Syndicate at Lloyd’s and Catlin UK to improve the service provided to brokers.” Catlin explained that as part of the new services its “underwriters in each of its London-based …

Don’t Forget: Top 100 Independent Insurance Agencies

Once again, Insurance Journal is on the search for leading privately-held property casualty independent agencies and brokerages for its annual Top 100 Property/Casualty Independent Insurance Agencies report. Top Overall Independent Agencies, Top Commercial Lines Independent Agencies, Top Personal Lines Independent …

Agents’ Use of Real-Time Upload Rises, Study Reveals

The number of independent agents using real-time upload increased 16 percentage points from 2009 to 2011, says a new industry study. In IVANS’ 2009 Insurance Agents, Carriers & Technology Survey, only 36 percent of agents reported using real-time upload, but …

Domestic Outsourcing Services for Insurance Agencies Launched in Texas

Independent Insurance Agents of Dallas (IIAD) Staffing Services division has teamed up with Work At Home Vintage Employees LLC (WAHVE) to provide domestic outsourcing services to supply back-office support to insurance agencies across the state of Texas. The joint venture …