Agents & Brokers News

Calif. Insurers Must Disclose Cancellation Fees

Insurers in California will now be required to disclose cancellation penalties —prior to or concurrent with an application for insurance — thanks to legislation recently signed by Gov. Arnold Schwarzenegger. Previously, the law stated that an insured was entitled to …

California Modifies Privacy Regulations, Makes Insurance Shopping Easier

In what’s being called “a major victory for insurance agents and brokers,” the California Department of Insurance has notified the California Office of Administrative Law of its intention to repeal certain portions of its privacy regulations. The CDI notified OAL …

Court: Calif. Surplus Line Insurers Should Not Be Double-Taxed

Surplus line insurers should not be subject to California Constitution Section 28 taxes to the state, according to a California Court of Appeal decision that notes that these nonadmitted insurers already pay surplus line premium taxes. The conflict arose when …

A New Way To Reach Consumers

Fiesta Auto Insurance Combines Insurance and Tax Preparation Services Under One Roof Modeling an insurance agency business after a sandwich shop might sound like an unusual goal, but that’s what John Rost, founder, president of CEO of Fiesta Auto Insurance …

Crump Acquires Target Underwriting

New Jersey-based wholesaler Crump Property & Casualty Insurance Services Inc. has acquired Target Underwriting Management Corp., a managing general underwriter and program administrator headquartered in Connecticut. The acquired assets include Target Insurance Services, Garden State Insurance Services and Florida Liability …

People

Salt Lake City-based The Buckner Co. named Mark A. Oligschlaeger executive vice president/chief operations officer. He joins the insurance firm after having spent the past 12 years working for Leucadia National Corp., where he most recently served as the vice …

Texas Agency’s iPhone App Lets Customers Reach Agent on Their Terms

Who says insurance agents aren’t cool? A Texas-based independent insurance agency has proven they know what’s up with a new iPhone application that gives their customers access to important account information when they need it. Recognizing that losses don’t always …

Agents to Calif. State Fund: Please Pay Commissions

Insurance agents and brokers want the California State Compensation Insurance Fund to change its broker of service policy and instead recognize broker of record (BOR) letters. While the policy not to recognize BOR letters is not new, the Alliance of …

Holcombe Joins Roach Howard Smith & Barton as VP

Texas-based Roach Howard Smith & Barton (RHSB) announced that Jan Holcombe has joined the company as vice president of personal client services. Holcombe brings more than 20 years of experience as an insurance counseling and management specialist. She will be …

For Award Winning CSR, Going ‘Above and Beyond’ is Part of the Job

What does it take to deliver outstanding customer service? Kimberly J. Muesse, a senior account manager with the Lockton Companies in Houston, should know. She’s won a string of awards during her 25-plus years in the insurance industry, including being …