AI in insurance News

Nationwide’s Kandhari Talks Building a Bionic Workforce With AI

Nationwide’s Chetan Kandhari said the company is working to build a bionic workforce. Maybe that brings to mind robots, futuristic technology and sci-fi imagery, but Kandhari said no one should fear robots replacing humans. Bionic simply means that biological components …

Insurers Must Physically Inspect to Confirm Damage Cited by Aerial Imagery

The Pennsylvania Insurance Department (PID) is reminding insurers of their obligation to conduct a physical inspection to confirm the type and extent of damage to a roof supposedly evidenced by aerial imagery. The regulatory agency said it has received consumer …

Pennsylvania Issues Its ‘Expectations’ for Insurance Carriers Regarding Their Use of AI

Pennsylvania has issued guidance for insurance companies’ use of artificial intelligence systems (AIS) based on a model adopted by the National Association of Insurance Commissioners (NAIC). The Pennsylvania Insurance Department issued Notice 2024-04 which includes recommended best practices for how …

Liberty Mutual Teams with MIT on Artificial Intelligence Research

The Massachusetts Institute of Technology (MIT) and Liberty Mutual Insurance announced a $25 million, five-year collaboration to support artificial intelligence (AI) research in computer vision, computer language understanding, data privacy and security, and risk-aware decision making, among other topics. The …

How Insurer Execs, Workers View Artificial Intelligence and Future Work

Insurers can seize major growth opportunities by redesigning work, bringing in new talent, and pivoting their existing workforces to work with artificial intelligence (AI), according to a new repot by Accenture. The report, Future Workforce Survey – Insurance: Realizing the …